impersonal

Universal Words adjective 1 (usually disapproving) lacking friendly human feelings or atmosphere; making you feel unimportant: a vast impersonal organization * an impersonal hotel room * Business letters need not be formal and impersonal. * a cold impersonal stare * His touch was as impersonal as that of a doctor. 2 not referring to any particular person: Let's keep the criticism general and impersonal. 3 (grammar) an impersonal verb or sentence has 'it' or 'there' as the subject impersonality noun [U]: the cold impersonality of some modern cities impersonally adverb